Assertiveness Awareness

• What is assertiveness?
• Types of behaviour
• Basic rights
• Reading body language
• Assertive language
• Giving and receiving praise and criticism

What is the primary focus of assertive training, and why is it crucial in both work and home life?
Assertive training focuses on communication, aiming to engage with others respectfully and ensuring reciprocal treatment. It is crucial in both work and home life because without assertiveness, individuals may inadvertently hand over the power to direct their lives to others.

How does assertiveness differ from aggression, and what key qualities does an assertive person possess?
Assertiveness is distinct from aggression. An assertive person understands how to respond effectively to different situations calmly and with respect. Unlike aggression, assertiveness is about clear communication without hostility or confrontation, empowering individuals to express themselves confidently and respectfully.

How does the assertiveness training workshop address challenges faced by individuals transitioning into a management role?
The workshop addresses challenges encountered when transitioning into a management role, especially when managing previous workmates. It acknowledges the delicate balance of being the boss without creating resentment in the team. The training helps individuals navigate this “minefield” by offering insights into assertive communication to foster effective leadership.

What does the assertiveness training workshop cover regarding communication methods, and why is understanding one’s default communication method essential?
The workshop explores the differences between passive, aggressive, and assertive behaviour. Participants engage in exercises to discover their default communication method. Understanding one’s default method is crucial because it forms the starting point for learning how to take control of communication, fostering assertiveness and effective interaction.

What is emphasised regarding the development of assertiveness, and how can participants achieve success in adopting assertive behaviours?
Assertiveness is not achieved overnight; success comes from practicing new behaviours until they become second nature. Participants are encouraged to build confidence through a range of activities designed to manage various situations effectively. The training places importance on avoiding common disempowering behaviours, guiding individuals towards a more assertive and empowered approach to communication and leadership.