Leading Change – Improving Care

Day 1: LEADERSHIP:

• To understand what leadership is and how it differs from management​.
• To understand the behaviours and qualities that produce effective leadership​.
• To gain a deeper understanding of the challenges currently faced by adult social care services.​
• To know how to complete a Quality of Interactions form when carrying out an observation​.
• To understand the power of action learning and how it contributes to leadership learning​.
• To appreciate the value of the Leadership Impact Project as a vehicle for ongoing programme learning and action learning discussions.

COURSEWORK:  Undertake a minimum of 2 hours of observations before commencing day 2.

Day 2: SOURCES OF CHANGE:

• To explore current leadership challenges.​
• To explore the use of technology to improve outcomes. ​
• To consider sources and types of change.​
• To understand planned and emergent change and the change equation.​
• To explore how emotional intelligence (EI) underpins change leadership

COURSEWORK: Feedback the results of their observations to staff, with emotional intelligence, before commencing day 3.  

Day 3: MOTIVATIONS TO CHANGE:

• To explore John Kotter’s 8 steps of ​
• To understand motivation and change. ​
• To explore the concept of Compassionate Leadership.​
• To develop peer coaching skills.

COURSEWORK: Have a coaching conversation with at least one staff member who is struggling with the concept of the change before commencing day 4.

Day 4: CREATING A CLIMATE FOR CHANGE:

• To explore change resistance – how to spot it and minimise it​.
• To appreciate creating a climate for change.​
• To understand the Change Curve and peoples’​responses to change.​
• To understand how to engage people in ​
• To develop peer coaching skills.

COURSEWORK: Finalise your Leadership Impact Presentation ready for the final session.

Day 5: SHARING LEADERSHIP IMPACT PROJECT:

• Presenting LIP (project exchange)​:

The LIP that will be presented by the learner during day 5 should include the following points:

• A demonstration of why the learner chose their issue i.e. how they identified the need for change.
• An identification of the issue and the goals/objectives of the change project.
• A plan to outline how the learner aims to achieve the desired outcome.
• An identification of potential or actual areas of resistance and how the learner plans to overcome them.
• Reference to course concepts e.g. theories and models (applying theory to practice)

It is expected that the learner’s manager and/or director attends the presentation of the LIP on day 5. It is important that the LIP is observed by someone who has the authority to implement the change. 

• Reflection exercise ​
• Plenary discussion ​
• Reflections/review/endings

What skills does a person need in order to lead change in their place of work/organisation?

In order to lead change efficiently and effectively, a person will need skills in change management, leadership, resilience building, and the ability to create actionable plans. By joining our LCIC training, learners will gain these skills along with practical tips to take away and implement change confidently.

What is the concept of Compassionate Leadership?

Compassionate Leadership is about leading change with empathy, understanding, and resilience, fostering innovation and success within organisations.

What is meant by Leading Change?

Leading change involves acquiring skills in change management, leadership, and resilience to effectively drive innovation and improvement within an organisation’s culture and operations.